Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. To exercise your right of revocation, you must send us
Ralf Schirmer – RWT
phone: +49 (0) 172 319 24 65
by means of a clear declaration (e.g. a letter sent by mail, telephone or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss of the goods if this loss of value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for checking the quality, characteristics and functioning of the goods.
End of the cancellation policy
Exclusion of the right of withdrawal
You cannot revoke your contract in the following cases:
– in the case of contracts for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed.
Model cancellation form
(If you want to cancel the contract, please fill out and return this form)
Ralf Schirmer – RWT
12351 Berlin – Germany
Telefon: +49 (0) 172 319 24 65
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
of the following goods:
Ordered on (*)/received on (*): __________________________________________________
name of the consumer: ________________________________________________________
adress of the consumer: _______________________________________________________
Signature of the consumer(s) (only in case of notification on paper: ____________________
(*) Delete as applicable.